Custom Design Fee

Custom Design Fee

Custom Design Fee

$85.00 USD

Custom Design Fee is unavailable

Leave your email address if you would like to be notified when it becomes available.


Not quite what you are after? Ring size not listed?
Contact us for etching and customisation options >>


This listing is for the custom design process to design an etching based on your ideas and photos.  This includes the initial design and two rounds of revisions.  To get the process started, please email your image and the width of the ring you would like to info@ashhilton.com  If you've already given us the image, please confirm with us that you have purchased this fee so that we will tell Ash to get sketching!

Please be advised that Ash only sketches once per week, so expect at least 7-10 days between revisions.  Feel free to get in touch at any point if you have questions (or your date needed is approaching).

To determine your correct finger size, you need to first figure out what width of ring you’d like as this directly affects the size needed. As the width increases the size needs to increase a little as well.

Almost any thickness/width/finger size is possible - including ¼ finger sizes but with etchings usually 3mm is as narrow as we like to go. 

The best thing to do is to try on rings with different widths to find which one you like the look and feel of. When you find one that is the right size and width, measure the size - to the edge of the ring.

Another way to find the right width is to cut pieces of card in different widths and wrap them around your finger.

If you are using an existing ring to find a size, the inside diameter is what you're looking for, small amounts make a big difference so a measurement to the nearest ¼ of a millimetre is needed.

You can also purchase a plastic finger sizer here.

For a wrist size, a piece of string wrapped around your wrist then measured should do the trick.

If you can't find exactly what you're looking for from the drop down lists, see our customisation options above.

 

We want you to love your piece and for it to be comfortable to wear everyday! If it's not, we’ll refund (minus postage) or replace upon receipt of the original item in an unworn condition. Returns must be made within 60 days.

RESIZING
Please make every effort to get an accurate size. We are happy to do the first resize free of charge but subsequent resizes will be charged for. Anything that’s our fault of course we will fix for free.

Rings with stones or custom work can be a little trickier to resize so this can take some extra time.

Titanium cannot be resized so it is very important to get the size right first time. If the size needs to be adjusted any more than 1/4 of a size up a new ring will need to be purchased. For more information about titanium check out this blog post.

JEWELLERY CARE

Re-etching, blackening and cleaning we are happy to do anytime for the cost of postage.

RETURNS

Please get in touch for information on how to return items for resizing, repair or refund. info@ashhilton.com

 

Once an order is placed, it generally takes 3-6 weeks to be completed. If you need something in a hurry, we can almost always accommodate, just get in touch info@ashhilton.com 

WITHIN NEW ZEALAND 

Courierpost, insured and tracked 1-2 working days US$5

REST OF THE WORLD

Airmail, insured but not tracked, 7-10 working days US$7

Courier, insured and tracked 2-5 working days US$50

All orders over $1000 include free courier shipping and a handmade wooden ring box.

CUSTOMS DUTIES

Please note that if ordering from outside of the US, Australia or New Zealand, you might be charged import duties by your country's customs department.