All of our pieces are 100% guaranteed for life (and beyond!). We will happily fix any mistakes for free (including postage).
If, for any reason, you’re not happy with your piece, send it back for a full refund within 60 days.*
*Custom Design Fees and shipping are non refundable.
Your first resize is totally free.*
For any subsequent resizes we charge US$30.
*Rings with stones or custom designs often can't be resized but need to be remade. In this case we charge a $100 remake fee. We highly recommend ordering a test ring if you’re ordering one of these designs. The first free resize only applies for 12 months after the purchase date.
We’re always happy to re-etch, colour or return your piece to its original finish for the cost of postage only.
For information on how to return an item, for any reason, get in touch.