Guarantee

We want you to love your piece and for it to be comfortable to wear everyday! If it's not, we’ll refund (minus postage) or replace upon receipt of the original item in an unworn condition. Returns must be made within 60 days.

Resizing

Please make every effort to get an accurate size. We are happy to do the first resize free of charge but subsequent resizes will be charged for. Anything that’s our fault of course we will fix for free.

Rings with stones or custom work can be a little trickier to resize so this can take some extra time.

Titanium cannot be resized so it is very important to get the size right first time. If the size needs to be adjusted any more than 1/4 of a size up a new ring will need to be purchased. For more information about titanium check out this blog post.

Jewellery care

Re-etching, blackening and cleaning we are happy to do anytime for the cost of postage.

Returns

Please get in touch for information on how to return items for resizing, repair or refund. info@ashhilton.com