Flash Sale Pendant
All of our pieces are 100% guaranteed for life (and beyond!). We will happily fix any mistakes for free (including postage).
If, for any reason, you’re not happy with your piece, send it back for a full refund within 60 days.*
*Custom Design Fees and shipping are non-refundable.
Your first resize is totally free.*
For any subsequent resizes we charge US$30.
Rings with stones or custom designs can be a little trickier to resize. They may take some extra time.
*Titanium rings cannot be resized. Sorry. You're responsible for the cost of postage to get the ring to us to be resized. We don't charge for postage to send it back to you after it's resized (unless you chose DHL courier shipping).
We’re always happy to re-etch, blacken or return your piece to its original finish for the cost of postage only.
For information on how to return an item for any reason, get in touch.
3-6 weeks. If you need something in a hurry, we can almost always accommodate, just get in touch.
SHIPPING WITHIN NEW ZEALAND
COURIERPOST: 1-2 working day delivery. Insured and tracked, FREE.
AIRMAIL: 5-7 working day delivery. Insured and tracked, FREE.
DHL EXPRESS: 2-5 working day delivery. Insured with detailed tracking, US$50 (FREE for orders over US$1000).
As well as Free Courier Shipping all orders over US$1000 include a handcrafted wooden ring box.
If you live outside of the US, NZ or Australia, you might be charged import duties.